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Jack Carroll on the history of HCI and interaction design
From Putting People First

Jack Carroll on the history of HCI and interaction design

Grand Old Man of HCI, Jack Carroll, explains the history of Human-Computer Interaction (HCI) and how the field gave birth to User Experience and Interaction Design...

IT and the world
From Putting People First

IT and the world

Richard Heeks reflects in the latest edition of “Communications of the ACM” on how information technology can be best applied to address problems and provide opportunities...

Debunking myths about customer needs
From Putting People First

Debunking myths about customer needs

Marketing Management is a bi-monthly strategic marketing magazine published by the American Marketing Association. The Jan-Feb issue contained a very strong piece...

A post to look at and to act upon
From Putting People First

A post to look at and to act upon

Bruce Sterling and Jasmina Tesanovic need your help. Despite the fact that U.S. citizen Bruce Sterling and Serbian citizen Jasmina Tesanovic have been married for...

Information technologies and international development
From Putting People First

Information technologies and international development

Information Technologies and International Development, a quarterly peer-reviewed journal that focuses on the intersection of information and communication technologies...

Intel/GE healthcare alliance underlines strategic value of ethnographic research
From Putting People First

Intel/GE healthcare alliance underlines strategic value of ethnographic research

If you ever need a solid case on why ethnographic research can provide strategic value to companies, yesterday’s announcement of the $250 million Intel/GE healthcare...

Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara
From Putting People First

Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara

I just posted three videos of the recent Interaction09 conference on Core77: Dan Saffer - Attention Awareness for Interaction Designers 2009 Dan Saffer calls out...

Bill Buxton on thinking outside the box
From Putting People First

Bill Buxton on thinking outside the box

Microsoft Research Principal Scientist Bill Buxton argues that “by thinking outside the parameters imposed by technology, executives and designers can build businesses...

Lying and the design of new technologies
From Putting People First

Lying and the design of new technologies

The Wall Street Journal reports on work done by Intel’s Digital Home Group on people’s tendency to lie online and what the implications of lying are on the design...

Design is the Problem: An Interview with Nathan Shedroff
From Putting People First

Design is the Problem: An Interview with Nathan Shedroff

Nathan Shedroff’s latest book, Design is the Problem: The Future of Design Must Be Sustainable, has just been published by Rosenfeld Media, and is likely to become...

Co-creation in service design
From Putting People First

Co-creation in service design

Ben Fullerton has an article out in the March/April issue of Interactions magazine on Co-creation in Service Design. It focuses on the

Experience based design at the UK
From Putting People First

Experience based design at the UK

Yesterday I was in Lille, France, to speak at a small conference on service design organised by Philippe Picaud, the highly dynamic design director of Oxylane-Decathlon...

Nokia
From Putting People First

Nokia

Two new interviews on Nokia’s IdeasProject: Cheap sensors are transformative Monitor Networks CEO Chris Meyer sees tremendous possibilities in the observation and...

Dimensions of compelling mobile experiences
From Putting People First

Dimensions of compelling mobile experiences

Dave Zuvernik, senior user research specialist on Adobe XD

Pay by cellphone? Sounds great. So why don
From Putting People First

Pay by cellphone? Sounds great. So why don

Fast Company’s Chris Dannen reflects on why Americans don’t use mobile banking. “Obopay is an payment system that works on your cell phone–kind of like a mobile...

How networks of trust can unlock innovation
From Putting People First

How networks of trust can unlock innovation

Informal networks are the links and exchanges that bind people together, explains Dr Karen Stephenson, a corporate anthropologist and an expert on social networks...

How Innovations From Developing Nations Trickle-up to the West
From Putting People First

How Innovations From Developing Nations Trickle-up to the West

More than a month before Business Week published an article about ‘trickle-up innovation’ (that I reported on earlier this week), Fast Company had already delved...

Microsoft Research publishes interviews with Bill Buxton and danah boyd
From Putting People First

Microsoft Research publishes interviews with Bill Buxton and danah boyd

The website of Microsoft Research seemed to have been redesigned recently and contains some nice interviews: Buxton putting design into MIX Bill Buxton of Microsoft...

Mobile phones and the BOP in Washington, DC
From Putting People First

Mobile phones and the BOP in Washington, DC

The Washington Post reports on how homeless people in Washington DC use mobile phone, blogs and e-mail to stay on top of things. “Today, it’s not unusual for the...

Award for user-friendly design of wireless multi-room music system
From Putting People First

Award for user-friendly design of wireless multi-room music system

A few weeks ago the Sonos Multi-Room Music System, a wireless music system, which allows music-lovers to play all the music they want, was honoured with the international...
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