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Communications of the ACM

Table of Contents

DEPARTMENT: Editorial pointers

Editorial Pointers



DEPARTMENT: News track

News Track

COLUMN: Digital village

Faith-Based Security

A tongue-in-cheek look at serious security issues.
COLUMN: The profession of IT

Getting to 'We'

Solidarity, not software, generates collaboration.
DEPARTMENT: Call for nominations

Call For Nominations For Advanced Member Grades in the ACM


ACM Honors Distinguished and Senior Members

COLUMN: Viewpoint

Solving Rubik's Cube: Disk Is the New RAM

Substituting disk for RAM, disk-based computation is a way to increase working memory and achieve results that are not otherwise economical.

The Psychology of Security

Why do good users make bad decisions?

The Business of Open Source

New products, new markets, and new forms of production impel the creative destruction of free enterprise. Open source software appears to be creative destruction …

Measuring Consumer Satisfaction in Internet Banking: A Core Framework

What service-quality attributes must Internet banks offer to induce consumers to switch to online transactions and keep using them?

The Provenance of Electronic Data

It would include details of the processes that produced electronic data as far back as the beginning of time or at least the epoch of provenance awareness.

Designing a Learning Management System to Support Instruction

The goal of an LMS, devised by a growing number of universities, is to offer faculty instructional support. The actual use of these programs, however, suggests thatsupport is elusive. An experience at National Taiwan University …

Information Security and Risk Management

Use the new PCR risk metric to find ways to enhance security, avoiding one-dimensional metrics like ALE that could risk an organization's survivability.

A Typology of Complaints About Ebay Sellers

More could be done to reduce rising online fraud rates.

Missing Links: Building Critical Social Ties For Global Collaborative Teamwork

Face-to-face meetings may be invaluable, but they are not a panacea for the challenges facing teams spread around the globe---managers must also prioritize activities before and after these meetings to help team members stay …

Knowledge Management in Small and Medium-Sized Enterprises

A balanced combination of management support, technology, and organizational structural factors is necessary for successful knowledge management program implementation.

Demographic Changes in Is Research Productivity and Impact

Always considered an area dominated by North American institutions, there are signs afoot that the globalization of IS research productivity is making moves, particularly in Asia and Europe.

'Most Wired Hospitals' Rate Patient Satisfaction

Considering the role of IT as a variable in health care institution quality assessment.
COLUMN: Technical opinion

The Size of the IT Job Market

Comparing the U.S. IT job markets of the 1990s and 2000s.
COLUMN: Inside risks

A Current Affair