New smartphone apps can virtually place 9-1-1 operators at the scene of an emergency. Designed by a team led by Ram Dantu of the University of North Texas, the software enables 9-1-1 operators to remotely control smartphone cameras so they can view an emergency scene. The software can monitor a victim's breathing, heart rate, and blood pressure, as well as provide instructions and guidance before and during the administration of CPR.
"With the current smartphone technology now in everyone's hand, we thought we could do a lot better than just audio calls," Dantu says. "We can actually transmit text; we can transmit images or video. We can revamp or transform the existing emergency dispatch protocols with a next generation 9-1-1." A text-to-speech component helps ensure clear communication and a GPS component provides first responders with information about the location of the incident.
"With the advent of new technology, such as smartphones and different sensors, we should be able to get all the vital information to the 9-1-1 operators so that they can actually dispatch resources within a 60-second timeframe — that is the objective of this project," Dantu says.
From National Science Foundation
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