Sign In

Communications of the ACM

ACM News

Twitter Apologizes for Abusing User Security Information After $150 million FTC settlement

View as: Print Mobile App Share:

The FTC complaint said Twitter used the phone numbers and email addresses provided by users to allow advertisers to target specific ads to specific consumers by matching the information with data they already had or obtained from data brokers.

Credit: Twitter

Twitter published an apology on Wednesday after it was caught covertly using account security data for targeted advertising.

The social media giant admitted that for several years, users were asked to provide a phone number or email address to secure or authenticate their accounts. Twitter then used that information for targeted advertising, according to a complaint filed by the Department of Justice and Federal Trade Commission. 

In May, the company agreed to pay a $150 million fine to settle the complaint, which alleged that Twitter violated a previous order "by collecting customers' personal information for the stated purpose of security and then exploiting it commercially."

From The Record
View Full Article



No entries found