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Communications of the ACM

ACM TechNews

Security Companies Are Turning to Robots as the Labor Shortage Bites

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A security robot on patrol.

Robotics start-up Knightscope is working with a range of organizations including a university, a mall, and security companies.

Credit: Mac Mai/Knightscope

Robots increasingly are being used by security services firms to address a shortage of labor and high turnover rates.

ADT Commercial, for instance, has launched a trial of 10 humanoid robots from 1X.

The EVE android can open heavy doors, perform autonomous patrols, and notify human guards equipped with virtual reality headsets if a disturbance or intrusion is detected. It can also be operated remotely in avatar mode.

Meanwhile, the University of Nevada in Reno has contracted with Knightscope for a robot to patrol a parking garage near the student center.

Some of Knightscope's robots use facial recognition technology and automatically detect weapons and gunshots.

Additionally, Ava Robotics and Johnson Controls offer robots that help automate repetitive tasks, and Ascento's security robots can handle the work of parking attendants.

From Financial Times
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