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Communications of the ACM

ACM Opinion

AWS Is Too Big to Fail

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Illustration shows futuristic data center with servers.

Credit: Getty Images

Amazon Web Services powers the online presences of millions of users—Fortune Global 2000 heavyweights ranging such as Netflix, iRobot, and the Nasdaq stock exchange. Quite simply, AWS is too big and has too many customers for the good of society.

The most infuriating part is that there's no clear path out of this state of affairs, only murky, tangled, possibly hazardous ones. The best way to start finding solutions is to draw attention to the problem before we're all forced to reckon with a much larger disaster down the road.

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