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Communications of the ACM

ACM Opinion

ChatGPT in Healthcare Could Be a Huge Liability

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Illustration shows a person's face and robot's face conversing via chat bubbles.

Credit: Getty Images

People already turn to sources such as Reddit and TikTok when they have a question about a medical concern they are experiencing — Americans putting too much trust in ChatGPT to answer these questions could make this phenomenon a much bigger problem.

"ChatGPT has no concept of truth or correctness, or even the probability of correctness, like some algorithms do. Its job is to be convincing. That means the algorithm can generate stuff that is entirely wrong," said Carta Healthcare CEO Matt Hollingsworth in a recent interview.

From MedCityNews
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